resume
WORK HISTORY
September 2017 – Present (8 years)
Engineer 3, Engineering Operations for the CENTRAL DIVISION – Leadership Training
Virtual Remote Employee
Lead multiple projects for the Central Divison ( 1/3 of the country ) and held weekly reviews on status with leadership.
Some examples include: FDX, sports OOM changes, build DCM, sat rx decom, patch installs for the Unix server software suite.
Worked with Division leaders to standardize engineering operations across the Central Division.
Wrote SMOPs for region engineers
Trained region engineers
November 2013 – September 2017 (3 years 11 months)
Eng 2, Engineering Ops for the Florida Region
Virtual – remote employee
2015 – Recognized by management, became a member of the Central Division Process Group Control Systems Engineer for Florida Region
Tier 3 on-call support
West Palm Server: 822,607 customers
Naples Server: 447,694 customers
Sarasota Server 206,553 customers
Redlands Server: 205,422 customers
Panama City Server: 56,191 customers
Brunswick Server: 47,840 customers
March 2009 – October 2013 (4 years 8 months)
Digital Network Control Systems Engineer – SWFL Market
In Office Employee – Venice, Fl
Alumni of the Linked 2 Leadership program where I met bi-weekly with a
member of management.
Received Master’s certification from Cisco in my field of DNCS work
Tier 2 on-call support
Out of 126,000 employees at Comcast I was one of 6 in my Division to be
nominated for the Circle Of Success Award in 2012!
Design Digital Network for 626,000 subscribers
Design and implement conversion from analog systems to Digital systems
Alleviate capacity concerns for Video On Demand and Linear Video systems
Proactively identified possible failure points on systems and eliminated all
failure points before any customer impact was noticed.
Successfully designed, implemented, and completed 21 high visibility projects
in 2012 with project budgets above $300,000
Only Engineer in the Region to have multiple clients write my superiors stating
my exceptional work and commitment.
EDUCATION
(2002 – 2007)
Florida State University
Bachelor of Science (B.S.), Electrical Engineering
Minors in Math and Physics
TESTIMONIALS
Lee Dang
Sr. Director Network Engineering
“Great work and thank you for your endless drive and work ethic
Bruce Curlee
Eng2, Engineering Ops
“Hey just a quick note to say thank you for always putting in plenty of detail for requesting work from me! It makes all the difference in how my nights go. Glad to assist with anything I can at night for you.”
Harris-Princeton, William
Manager, Project Managment
“Reading this just reminds me that you guys are clearly the geniuses, we just hold meetings haha. You’re too damn smart for your own good, but we got the best engineer to do the work! You’re the GOAT”
Skills
DNCS
Unix
BTC
Project Management
Bash Scripting
WordPress
Crypto Exchanges
Private Wallets & Cold Storage
Multicast Video Delivery
RF Qam Modulation
General Knowledge
NFT
Initial Coin Offerings – ICOs
Alt Coins
Ruby on Rails
GitHub
HTML5
Informix Database
TCP/IP
VirtualBox
Puppet
VMware
Perl
Python
AI
Macroeconomics
Blockchain
about me
Talents
SMOP / Process Writer for Central Division
I design processes and documents outlinning the procedure that get distributed to the Engineering Operations Team. They use these documents on a daily basis to perform their work.
Devlopment and Software learning in free time
I have used the web, online courses and AI to teach me Web development, Ruby on Rails, VirtualBox, and everything Crypto.
MANAGEMENT
At Comcast I am Alumni of the Linked 2 Leadership program where I met bi-weekly with a member of management. At Sprint I was part of the Management Training Program : NCHDP Initiative.
PROBLEM SOLVER
I have a strong and demonstrated history of troubleshooting and problem resolution. I am tier 3 on call support for all video engineering operations. I have lead the resolution of many diaster recovery scenarios such as my intro into the DNCS engineering role. Please ask me about the night the dncs guy didn’t answer his phone at 2am so they called me “the new guy” to fix a 200,000 customer affecting outage.
Work Process
DISCOVER
IDEA
DESIGN
DEVELOP
TEST